Booking Terms & Conditions
Once you have booked your stay, our agreement becomes a legally binding contract and any deposit paid in non-refundable. If you need to cancel please contact us immediately. For cancellations made 28 days or more before your arrival you will only be liable for a deposit equal for the first night’s stay. In certain circumstances, and subject to our agreement, we may allow your deposit to be used towards a future stay of a similar length. This is, however, subject only to a confirmed not a provisional future booking, within a strict timescale and at our total discretion.
For cancellations made within 28 days of arrival or failing to take up the booking without cancelling you will be liable for the total amount of your stay plus any costs incurred as a result of your cancellation. Irrespective of the reason for your cancellation such as adverse weather conditions, personal injury and/or the death or injury of a relative or friend or as a result of transportation problems either private or public etc. (To cover these events please refer to the paragraph below on Insurance). We also reserve the right to charge you for the full balance due for the whole of your booking if you leave before your due date. Cancellations must be made, and will be confirmed in writing.
Click here to download the Full Terms and Conditions
Can we please draw your attention to the fact that a confirmed booking, either verbal or written, constitutes a binding contract. Because you will be charged for a holiday if you cancel, either your deposit or the full value of the stay depending on when the cancellation was made, and in line with foreign holiday booking, you are strongly urged to consider taking out cancellation insurance, which is inexpensive and can be obtained from any good broker. Or via Rothwell & Towler (0345 9080171), full details and forms for this can also be obtained from ourselves.